An injection of colour into a user-journey helps to re-assure a consumer who's nervous about financial products. In this case, colour-coded chips help the user find appropriate mortgage products.
Exploring the use of AI in lending origination by using custom chat UI elements to interact with the platform. We integrated OpenAI's ChatGPT platform into our system and created assistants for multiple use-cases.
Iterating mobile apps to find a balance of serving consumers at different levels of financial literacy. Our mobile app exploration opens the possibility for better end-to-end digital products.
Standardising messaging patterns to guide users through a potentially complicated mortgage application journey.
Documenting our Design System in a publicly accessible Notion site helps the industry improve, with our brand as the driving force.
